How to Use Proofpoint Email Digest (Technology: Other: Proofpoint)

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How To Use Proofpoint Email Digest

Summary: This article walks through the most common ways to use the Proofpoint Email Digest.

The Digest displays messages that have been classified as spam or low-priority/bulk. These messages are stored in your personal quarantine, allowing you to determine how to handle future messages from the senders: either allow the messages to be delivered or block them.

Note: Links in the Digest are “tokenized”, meaning you can act on the messages directly from the Spam Digest. For this reason, you should always be careful about forwarding your digest to others as that could result in the recipient releasing messages from your personal quarantine or modifying your personal safe and block lists without your knowledge.

Messages are organized into two categories:

Low Priority Mail – Quarantined

Spam – Quarantined

If you add a Personal Safelist entry for a given sender, future messages from that address will be delivered regardless of whether they are identified as low-priority/spam. Similarly, if you add the address to your Personal Blocklist, future messages will be discarded.

To mark an email address as safe, simply click the Allow Sender (or Release and Allow Sender) link next to the appropriate email message in the Digest. To mark an email address as blocked, click the Block Sender link for the message.

To receive an email containing a list of personal Safe Senders and Blocked Senders, click the Request Safe/Blocked Senders link in your Digest.

Click the Manage My Account link in your Digest to connect to the End User Web interface. Within the web interface you can perform various actions on all quarantined messages, including releasing them, adding safe/blocklist entries, or deleting them.

When you add a domain name (e.g., yahoo.com) to the Safe Senders list, all email addresses from that domain will be considered “safe.” You should restrict the safe list to specific senders by entering their full email addresses (for example, john.doe@yahoo.com).

$C:\Users\troberts\Documents\PS Stuff\MBO\Digest Quarantine Example Doc\Digest screenshot3.jpg, Picture$

Request New End User Digest – sends you the latest Digest, which will also include new messages in the Quarantine.

Manage My Account – connect to the End User Web interface to manage spam, safe/blocked sender lists, and Profile functions.

Not Spam - A false-positive is a message that was scored as spam but really is not spam. While this information will be submitted to Proofpoint, it may not be sufficient to cause future detection to be adjusted in all cases, so a safelist entry may be required.

Each time you select Allow Sender, the address of that sender is added to your personal Safe Senders list.

Each time you select Block Sender, the address of that sender is added to your personal Blocked Senders list.

To manage your personal Safe/Blocked Senders list, click the Request Safe/Blocked Senders List link.

End User Web Interface

The following screen shots provide examples of how the End User Web Interface may appear to users and illustrates some of the functions that may be performed through that interface. There are two ways to launch the Web Application:

Enter the URL provided to you by your email administrator in a browser.

Click the Manage My Account link in the email Digest.

After you log in to the End User Web interface, you can decide how to handle future messages from each sender:

Release the selected message(s) from the Quarantine and allow future messages from the sender(s) to be delivered – select the message(s) and click Allow Sender.

Delete the selected message(s) from the Quarantine and block future messages from the sender(s) to be delivered to your Inbox – select the message(s) and click Block Sender.

$C:\Users\troberts\Documents\PS Stuff\MBO\Digest Quarantine Example Doc\Web Quarantine2.jpg, Picture$

Using the “Lists” section, you can manage your Personal Safe and Blocklists, adding new entries or removing existing ones.

$C:\Users\troberts\Documents\PS Stuff\MBO\Digest Quarantine Example Doc\Web Safe Blocklist2.jpg, Picture$

Using the “Profile” section, you adjust which spam policy you would like to utilize.

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